Monitoring voice channels in real time

About this task

The Messaging system automatically updates the status information provided by the Voice Channel Monitor report. The default setting for the refresh rate is 5 seconds. You can adjust this interval from 1 to 30 seconds on the Voice Channel Monitor.

To display the Voice Channel Monitor:

Procedure

  1. On the Administration menu, click Messaging > Server Information > Voice Channels (Application).
  2. Enter the new update interval in the Refresh Rate field.

    The interval can be any interval between 1 and 30 seconds.

  3. Click Display.
    NoteNote

    Shortening the refresh rate consumes more system resources and could adversely affect system performance. Monitor your system after changing this interval to ensure that the system is performing well.